Read our 2025 Service User Guide
4th August 2025
Useful Information for those with a loved one in a care setting.
Management from Macklin Group have created a useful guide for our Service Users, including information on your care team, visiting hours, care records, activities, medication and more.
We know that having a loved one in care can be an emotional time, and sometimes a tricky scenario to navigate. This document aims at helping you support your relative and their care team as much as possible, and maintain a strong loving bond with your family member or friend.
At Macklin Group, we pride ourselves on Caring with heart and all our care team are focused on providing personalised, person-centred care.
We encourage all relatives of residents to read the guide and share with those you think would find it useful.